Night Supervisor

Description

The role of a Facilities Night Supervisor is to lead and supervise the performance of the Out of hours facilities technician team which carry out diverse maintenance and repair tasks in both the residential or commercial areas across the business, covering minor plumbing (leaks/toilets/isolation), electrical (bulbs/smoke/alarms/fuses/isolation) carpentry (shelves/doors/cabinets), painting (preparation/decorating) and general upkeep works including gardening or appliance installation. The role requires strong practical skills with an experienced broad skillset. This role is expected to be an on the tools role contributing practically to the tasks of the facilities department.   This role is also to provide co-ordination of immediate response out of hours across the resort, identifying issues, mitigating risk and implementing the escalation plan when required.   This role will be the lead point of contact for out of hours contractors working on resort.   This role working closely with the Facilities assistant managers will and Facilities managers to carry out planned strategic maintenance across resort.  

General Duties & Key Accountabilities

Maintenance & Repairs examples  
Fixing dripping taps, unblocking sinks and isolations. 

Fixing/replacing toilets, toilet cisterns and clearing drains 

Replacing light fixtures, replacement of bulbs, fuses and the isolation of services  

Hanging pictures/mirrors and location of case goods, preparing/replacement of door handles and ironmongery, installing shelves, curtain rails assembling furniture and basic cabinet works. 

Painting/decorating and mastic works to minor areas, preparation and making good to walls including filling, sanding and decoration. 

Groundskeeping including basic gardening, gutter clearance, external cleaning and changeable weather preparations 

Movement/replacement of furniture and case goods.   

Safety & Compliance  
Ensure all tasks are carried out ensuring H&S requirements are meet, including but not limited to use of PPE, ensuring machinery is handled appropriately and manual handing requirements are adhered to 

Risk assessments are reviewed and adhered to 

Regular safety inspections are carried out  

Support incident response when required. 

Appropriate cordon areas are put in place. 

 
Operational Support  
Support operational teams with repair needs for day to day tasks in residential/commercial areas and events, entertainment and seasonal attractions as required. 

Ensure tools, materials and parts are available and stock levels maintained. 

Ensure all items used adhere to Brand Specifications 

Work collaboratively with the wider facilities and projects team.  

Ensure minimal disruption to guests and operations when completing works. 

Undertake any reasonable duties as directed by the Butlins leadership team. 

 
Guest & Team Experience  
Work in a professional and guest-focused manner when operating in public areas. 

Provide advice and support to resort departments. 

Maintain high standards of housekeeping in all work areas. 

Experience & Qualification Requirements

NVQ L2 or equivalent experience in plumbing 

NVQ L2 or equivalent experience in painting and decorating 

NVQ L2 or equivalent experience in carpentry  

Demonstratable experience of leading teams.  

 
Knowledge or awareness of    

Strong fault-finding and problem-solving skills. 

Ability to work independently and prioritise workload. 

Good communication and teamwork skills. 

Flexible approach to working hours and operational demands. 

Understand and interpret technical drawings/instructions/process 

Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc 

Experience of permit to work process and contractor management 

About Butlin's

Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture.

As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in