Welcome to HARIBO, Europe's largest and most successful sugar-confectionery brand! Our mission is to bring happiness to kids and grown-ups and we're looking for talented people to join our team to help us achieve this.
Gunwharf Quays Outlet is situated in the popular shopping and food & drink outlet, this store is very popular with local residents as well as shoppers and tourists from across the region.
Our stores are often very busy with customers browsing their favourites as well as new discoveries. If you love the buzz of a busy store where you can engage with customers on the salesfloor and keep up with the fast selling stock, then this is the right role for you.
Our Sales Assistants (Keyholder) are the heart of our retail stores, providing top quality customer service and delivering retail and operational excellence. We're all about Focused teams, based on Trust, Independence and Pragmatism. We strive to share our Childlike Happiness with all our colleagues and put Quality at the heart of everything we do!
Working Hours:
Your work pattern will be flexible to match the needs of the retail business. You will have advanced notice of your working rota in store. As a keyholder you will have some opening and closing shifts as part of your work pattern. There will be times where the manager is off shift. During these times, Keyholders are responsible for ensuring daily tasks are completed with the team on shift.
Being part of the HARIBO family means:
Competitive salary - £12.90/hour
Life Insurance
Pension scheme
Supported induction and training period
Colleague Discount on sweet treats!!
Our Mix that awaits you:
Customer Service:
Deliver the Haribo standards of customer service
Greet customers as they enter the store
Approach and engage customers; assist in their selection, applying product knowledge and making purchase recommendations
Sampling activities in and out of store
Process cash and card payments at the till
Retail Standards:
Deliver the Haribo standards of retail excellence
Ensure Haribo retail standards are maintained at the beginning and throughout the day
Products are correctly replenished, displayed and priced
Promotional items and offers are visible to customers and actively sold
Undertake daily cleaning duties within the store
Operational Standards:
Deliver the Haribo standards of operational excellence
Stock is replenished, counted, rotated and recorded correctly. This includes our off site storage location and moving stock between the storage area and the store. The work is physical and includes movement off stock/deliveries. (training provided for over 18s, under 18s can complete other tasks in store).
Comply with company standards in Health & Safety, providing a safe environment for colleagues and customers
Understand and comply with the requirements of the Environmental Management System (EMS) and the Environmental Permit as part of day to day activities
Complete food hygiene and handling training, ensure all food hygiene processes are followed and records completed
The Ingredients you bring with you:
Previous retail experience is essential
Online retail experience would also be beneficial
Experience handling cash and processing card payments
A desire to provide excellent customer
The ability to communicate well at all levels, being helpful and approachable
Ability to work individually as well as part of a team
Passion for HARIBO: our values, brand and customers!
Are you looking to work in a fast-faced environment as part of a dynamic team? It will only take 3-4 minutes to complete your applications and you never know... this could be the start of a long and colourful career with us!
REF-(Apply online only)
Salary description
£12.90 - £12.90 per hour