About The Role:
This role is working in the Business Administration service supporting the Special Educational Needs Statutory Assessment and Provision team (SENSAP) which is responsible for enabling children and young people with complex Special Educational Needs and Disabilities (SEND) to access the right educational support and provision to achieve their life aspirations. You will work as part of a team to meet statutory deadlines through the referral process.
The work is predominately based within the Synergy suite of applications which hosts all Leeds pupil level educational data. You will be able to communicate clearly and effectively as you will be responsible for corresponding to queries through our inbox. Attention to detail and confidentiality (GDPR) is essential. Proven experience in the use use of applications, systems and IT programmes as well as Microsoft products and an ability to learn new systems quickly would be an advantage.
Duties:
* Work with high levels of accuracy for tasks such as checking documents and recording numerical and alphabetical information.
* Identify problems and areas for improvement and offer solutions.
* Use own initiative and judgement where appropriate, providing outcomes and solutions from a range of options.
* Manage own workload adhering to time scales and deadlines.
* Carry out general administrative duties.
About You:
* Interpersonal and communications skills with a range of people including face-to-face, telephone and written communication skills. Including the process for dealing with varied information with a range of audiences.
* Working with and within multiple teams of staff and contribute to its development with suggestions for new ways of working.
Hours and Pay
Hybrid position
Monday - Friday 8am-4:30pm
£13.69 per hour
Salary description
£13.05 - £13.05 per hour