Human Resources Business Operations Officer

HR & Business Operations Officer

Location: Bradford - Brittania House - BD1 1HX

Payrate - £400 per day

Contract: 3 months (Possible of Extension)

We are currently seeking a dedicated and experienced HR Business Operations Officer to join a dynamic Workforce & HR function with out Client. This role offers an excellent opportunity to contribute to a high-quality HR operations service, supporting the full employee lifecycle while ensuring compliance with policies and employment legislation.

Role Purpose

To provide a full range of HR operations across the employee lifecycle, ensuring all activity is compliant with policy and current employment legislation.

You will work closely with HR Business Operations colleagues to deliver a high-quality Workforce & HR Front Door service, balancing self-service with appropriate support when needed.

The role also requires leading and role modelling values and behaviours that promote a supportive and inclusive working culture.

Key Responsibilities

Act as a generalist HR officer, providing advice (excluding casework) and operational support across employee lifecycle matters such as sickness absence, capability, disciplinary and grievance.
Ensure all advice aligns with employment law, policies, and relevant frameworks (e.g. Green Book, NHS Agenda for Change).
Follow and contribute to improving HR policies and processes to ensure accessibility and usability.
Support service development including policy design, workforce development, and service improvements.
Deliver HR & OD strategies through operational HR services.
Contribute to a 'one point of access' HR & OD Operations and Advisory Service.
Support workforce activities including appraisals, restructures, recruitment, redundancy, TUPE, and employee development.
Assist in organisational change initiatives and attend consultation meetings.
Support recruitment and onboarding processes, including interviews and selection methods.
Ensure compliance with statutory regulations and governance requirements.
Provide HR policy and procedural guidance to the HR Service Desk.
Work within SLAs and ensure consistency across workforce services.

Essential Knowledge & Skills

Strong understanding of employment law and HR best practices
Ability to translate strategic objectives into deliverable outcomes
Experience influencing and advising stakeholders across the employee lifecycle
Strong communication skills, both written and verbal
Ability to lead, motivate, and collaborate effectively
Analytical and problem-solving capabilities
Commitment to equality, diversity, and quality service delivery
Ability to work within structured frameworks and service level agreements

Experience & Qualifications

Extensive experience in HR operations or HR business partnering
Experience across a wide range of workforce topics
Experience managing service delivery within time and budget constraints
Management qualification or equivalent experience
Relevant professional qualification (e.g. CIPD)
Membership of professional bodies (e.g. CIPD, PPMA)
Knowledge of strategic HR, workforce planning, OD, performance and talent management

Core Competencies

Performance management
Effective communication
Decision making
Structured problem solving
Working with dignity and respect

Management Competencies

Strategic awareness
Leadership and team development
Performance delivery
Project and programme management
Building high-performing teams

Additional Information

The role may require flexibility to work evenings, weekends, or bank holidays based on service needs.
All duties must be performed in line with the Equality Act 2010, with reasonable adjustments where appropriate.
Pre-employment checks may be required depending on the role.Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy