💷 Rate: £28.28 per hour
🕒 Hours: 37 per week (Monday–Friday)
📍 Location: Exeter (Hybrid with travel across Plymouth)
📄 Contract: Temporary (until end of May 2026 - potentially longer or to go perm)About the Role
We are recruiting an experienced Area Housing Manager to deliver high-quality, customer-focused tenancy and neighbourhood management services across approximately 5,500 homes within the social housing sector.
Reporting to the Operations Manager, you will lead a team of Housing Officers across the Plymouth area, ensuring effective tenancy management, strong performance and positive outcomes for customers and communities.
Key Responsibilities
Lead, manage and motivate a team of Housing Officers
Deliver effective tenancy and neighbourhood management services
Manage complex tenancy issues including ASB, safeguarding, hoarding, domestic abuse and tenancy fraud
Ensure compliance with housing legislation, policies and risk management requirements
Handle customer complaints and drive service improvements
Work collaboratively with internal teams, local authorities and partner agencies
Use data and customer insight to improve service delivery
Maintain oversight of fire and property safety actions across schemes
Build strong relationships with stakeholders including local authorities and elected members
About You
Proven experience managing teams within social housing or a related sector
Strong knowledge of tenancy and housing management
Experience delivering performance improvements and managing change
Confident using data, reports and KPIs
Good understanding of housing legislation and best practice
Strong stakeholder engagement skills
Full UK driving licence and access to a vehicle
Basic DBS check required
If you’re an experienced housing professional ready to step into a leadership role and make a real impact across communities, apply now.
For this Area Housing Manager position Send your CV over (url removed) or call Carol on (phone number removed)
Salary description
£28.28 - £28.28 per hour