Service Team Leader

SERVICE TEAM LEADER
Working Hours- Monday to Friday 9am till 530pm
Location - Enfield
 
Our client is looking for a customer service professional within the motor industry to join their successful team as Service Team Leader for a Bodyshop. The Service Team Leader will have a major part to play in achieving success by providing a professional service to all service customers and colleagues.
 
Responsibilities of a Service Team Leader
·Provide exceptional customer service skills and lead by example.
·communicate service and repair work to customers
·Meet targets set by upselling additional products.
·Quoting works to be completed
·Maximise service department profitability ensuring customer awareness of all available workshop services
·Provide the highest level of customer care and satisfaction.
 
Skills and Qualifications of a Service Team Leader
·Front Of House experience within a Bodyshop
·Initiative to think on your feet when met with difficult situations
·Ability to work as a leader as well as still being part of a team
·A commitment to deliver a first-class customer service
·Career driven and ambition to hit targets
·Knowledge to help team members to move forward
·MUST HOLD a full UK manual driving licence - Subject to drivers check
 
If you are interested in this Service Team Leader role, please contact Sara @ Auto Skills and quote job number: 53552