Social Housing – Reactive Maintenance & Operations | Temp to Perm
We are currently seeking a highly skilled and technically proficient Repairs Supervisor to oversee reactive maintenance workstreams across a prominent social housing portfolio in Ealing.
Representing a leading property services provider, the successful candidate will be responsible for ensuring the delivery of high-quality repairs, maintaining strict health and safety compliance, and driving operative productivity to meet and exceed contractual KPIs. This position is offered on a Temp to Perm basis, providing a clear pathway to a permanent leadership role within the organisation.
COMPENSATION & BENEFITS
Rate of Pay: £27.00 per hour (CIS)
Contractual Status: Temp to Perm (Transitioning to a permanent salary and comprehensive benefits package)
Operational Support: Company-issued vehicle and fuel card provided from commencement.
Location: Primarily field-based across the Borough of Ealing.
Working Hours: Monday to Friday, 08:00 – 17:00.
CORE RESPONSIBILITIES
The Repairs Supervisor acts as the critical link between office-based scheduling teams and field-based delivery. Your focus will be on the technical integrity of works and the optimisation of the frontline workforce.
Technical Oversight: Perform detailed pre-inspections for complex maintenance requirements and comprehensive post-inspections to ensure all works adhere to the "Right First Time" principle and industry quality standards.
Performance Management: Monitor the daily productivity of a multi-trade workforce (including Plumbers, Carpenters, and Electricians), ensuring high standards of workmanship and efficiency.
Compliance & Safety: Enforce stringent Health & Safety protocols. Responsibilities include conducting site safety audits, delivering toolbox talks, and ensuring all works are performed in strict accordance with Risk Assessments and Method Statements (RAMS).
KPI Delivery: Drive the achievement of Service Level Agreements (SLAs), focusing specifically on first-time fix rates and the reduction of job turnaround times.
Stakeholder Liaison: Act as a professional point of escalation for residents, resolving complex queries on-site and ensuring a high level of customer satisfaction.
CANDIDATE PROFILE
Technical Background: A time-served apprenticeship or significant experience in a core trade (e.g., Carpentry, Plumbing, or Multi-trade) is essential.
Industry Experience: Demonstrable experience in a supervisory capacity within the Social Housing Reactive Maintenance sector.
Qualifications: * SSSTS or SMSTS (Required)
Asbestos Awareness (Required)
Competencies: Proficient in the use of mobile working technology (PDAs/Tablets) and capable of producing accurate technical reports.
Licencing: A full, valid UK Driving Licence is mandatory.
Geographic Knowledge: Familiarity with the Ealing and West London area is highly advantageous for effective patch management.
Interested candidates who meet the above criteria are invited to submit their updated CV for immediate consideration
Salary description
£27.00 - £27.00 per hour