Quality Lead

Our Business:
Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service.
With an unrivalled depth of technical pumping expertise; a pedigree spanning seven decades and employing a wide variety of skilled staff throughout our nationwide network of branches, our ever-growing business is one of the largest privately owned companies serving the Water, Environmental and Construction industries.
About The Role:
We are looking to welcome a Quality Lead to be based out of our Branch in Nottingham and to cover the branches and sites in the region.
This role will be partnering with stakeholders and their designated area to drive quality performance, reduce internal failures, support customer satisfaction and strengthen compliance with ISO statutory, regulatory and customer requirements. This role combines front-line quality support with business-facing engagement, ensuring quality becomes part of everyday operational decision making.
It is essential that you have extensive knowledge using ISO9001 to be considered for this position.
Main Responsibilities:
* Act as the dedicated quality lead within designated business areas and provide on the ground support to embed quality into operational planning, equipment preparation, installation work and project delivery.
* Leading teams in investigating quality incidents, supporting root cause analysis and preventative actions to improve operational performance and prevent reoccurrence.
* Proactively lead quality initiatives within the designated region to anticipate issues, prevent defects and improve delivery.
* Support customer meetings, audits and site visits within the region.
* Conducting periodic internal reviews or audits to ensure that compliance with external standards and internal procedures are followed.
* Analysing non-conformances and producing reports, statistics and recommendations as appropriate.
* Creating reviewing and amending internal processes as appropriate to maintain compliance with standards and best practice, continually driving improvement throughout.
Qualifications & Experience
* Comfortable working in a fast-paced, high-pressured environment with the ability to balance multiple workstreams, whilst also working with several different clients and building partners in parallel; ensuring smooth efficiency and strong output is achieved.
* Recent and relevant experience in similar role, ideally within Construction / Utilities / Pump / Plant Rental.
* Strong quality investigation and RCA capability.
* Detailed knowledge and experience with ISO9001 Internal Auditor or Lead Auditor.
* Compliant accurate record keeping.
* Ability to act proactively whilst maintaining a methodical, attention to detail approach.
* Excellent communication skills
* Knowledge of Health & Safety legislation and good practice.
* A full UK driving licence is required for this position due to the role requiring the need to travel to and from multiple locations.
* Ability and willingness to travel within the UK as and when necessary and staying away from home time to time.
What we can offer you:
We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life.
* Competitive salary
* Company car as an essential user
* Eligible for company bonus scheme (annual and quarterly payments)
* Medicash Scheme – medical expenses scheme (access to 24hour online GP services, discounted gym memberships)
* Pension scheme with contribution based on total earnings not just salary
* 25 days holiday + 8 Bank Holidays
* Increasing annual leave entitlement with long service
* 3x your annual salary life insurance (DIS)
* Support for development and training
* Employee assistance programme (EAP) & access to Mental Health first aiders
* Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)
* Employee referral scheme
* Hybrid working (i.e., working from home and in the office) pattern.
This role is not open to Agencies - Please no calls or emails - Thank you.
EDI Statement
Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination.
We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
As part of your recruitment journey, we are happy to support requests for reasonable adjustments