Polish speaking Client Support Officer

A remarkable organisation that aims to secure a sustainable environment on a global level is looking for a skilled Polish speaking Regulatory Administrator and Client Support Officer. This is a permanent contract to start ASAP, working 35 hours per week on a hybrid scheme, from the office in central London 50% of the time and from home 50%.

Your responsibilities will include: 

Being the main point of contact for clients and stakeholders, ensuring smooth communication at all times 
Ensuring all product materials are accurate and are documented efficiently and correctly on the database 
Maintaining and updating all project files and project documents
About you: 

In order to succeed in this role as, you will need a solid background in client communication, problem solving, and administrative support, ideally within an NGO or international institution. You will be self-motivated, dynamic and will be able to take initiative in order to achieve the desired results in this rewarding role. You will be required to be fluent in both Polish and English, as you will be interacting with clients in the Polish speaking region. This vacancy would be suitable for a professional and dedicated Polish speaker who is seeking to develop within a respected organisation where you can really add value to your role as well as make a difference to the environment. 

Profile:

Required to be fluent in Polish, written and spoken
Additional fluency in English, both written and spoken
Previous experience in client facing roles, customer support or customer service within a large/international institution, governmental, regulatory or otherwise
Previous skills in organisation, administration, project coordination or data entry are essential
Exceptional IT skills, especially in Microsoft programs (Excel, PowerPoint, Outlook) and Adobe 
Demonstrable skills in client-focused, but administrative and process-driven roles 
Able to work well in a fast-paced environment as well as independently
High levels of accuracy
To apply, please send your CV in English and in Word format to Marie-Anne.
languagematters is acting as an employment agency in relation to this vacancy