This is a customer-focused position, working within an in-house travel club environment, supporting a loyal member base with holiday bookings.
Key responsibilities will include but are not limited to:
* Taking inbound calls from customers and providing a professional and friendly service
* Arranging accommodation and travel bookings tailored to individual requirements
* Managing enquiries via phone and email
* Providing guidance and support throughout the booking process
* Maintaining accurate records and ensuring a high level of attention to detail
* Developing and maintaining strong product knowledge through training and team collaboration
* General administration as required
The successful candidate will have:
* Travel experience is essential for this role
* Strong communication skills, both verbal and written
* A professional and confident telephone manner
* Excellent organisation and attention to detail
* A positive, team-focused attitude
* Good IT skills and the ability to learn new systems
If this opportunity sounds like the right next step for you, please contact Liam for more information or click apply now.
We aim to respond to every applicant. However, if you have not heard from us within 10 days, please assume that on this occasion your application has been unsuccessful, or the role has now been filled. You are welcome to contact our office or email us to discuss other opportunities
Salary description
£28000.00 - £30000.00 per year