In this role, you will support homeless households by sourcing, allocating and managing suitable temporary accommodation, ensuring statutory duties are met.
Duties:
Source and book suitable temporary accommodation placements on a daily basis for homeless households
Assess housing needs and complete sign-ups, ensuring all tenancy and housing benefit paperwork is accurately processed
Manage case records on housing systems, maintaining accurate and up-to-date information in line with statutory requirements
Support residents through the temporary accommodation process, including move-ins, move-outs, and difficult housing decisions
Qualifications and Experience:
The successful candidate will have the following skills / experience:
Experience working in a busy housing, homelessness or customer-facing service supporting vulnerable people
Experience of assessing needs and making decisions in line with housing legislation or organisational policy
Experience of handling difficult conversations with residents or service users in a sensitive and professional manner
Experience using IT systems and case management tools to maintain accurate records and manage workload effectively
What's on offer:
Salary: £24ph
*may negotiate higher for exceptional candidates, based on experience*
Contract type: 3-6 months minimum
Hours: Monday to Friday, 36 hours per week
How to apply:
Once your CV is received, if you are successful, you will be contacted.
Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
For any further questions, please contact Taylor Kirkham on (phone number removed).INDSCGTK
Salary description
£24.00 - £24.00 per hour