WF6
Monday to Friday 08.30-5.30
£28090 plus excellent benefits and fantastic offices
Are you an organised, proactive individual with a knack for customer-focused administration? We’re excited to support our client, a leader within their field, in finding a dedicated Hire Administrator.
This role offers the chance to contribute to a friendly, employee-owned organisation that values its people, promotes growth, and champions a positive service culture. If you thrive in a supportive environment where your attention to detail and administrative skills can make a real difference, this could be the perfect opportunity for you.
Responsibilities include:
Providing high-level administrative support to the Hire Desk, Cross-Hire, and Sales teams to ensure seamless operations.
Managing and monitoring the central admin email account, acting as the first point of contact for department queries.
Responding efficiently and professionally to customer calls and emails, maintaining accurate records of all interactions.
Supporting customer enquiries through administrative tasks, ensuring issues are resolved promptly and positively.
Carrying out administrative duties related to machine off-hires and coordinating machine breakdown support.
Conducting quality checks in line with departmental procedures and supporting the administration of machine off-hires.
Reporting potential opportunities or threats to your manager and contributing ideas for service improvement.
Fostering teamwork by collaborating closely with colleagues and sharing knowledge across departments.
Supporting the team with ad hoc duties as needed, demonstrating flexibility and a can-do attitude.
What we're seeking in you:
Excellent organisational, time management, and administrative skills, with a keen eye for detail.
Confident communicator with strong written and verbal skills and a friendly telephone manner.
Self-motivated, capable of working autonomously and responsibly while maintaining high standards.
Ability to meet deadlines and make sound, commercially viable decisions.
A positive, flexible approach with a willingness to adapt to changing priorities.
Experience in Customer Administration or similar roles is desirable, but a genuine desire to deliver exceptional service is most important.
The role offers a competitive salary of £28,090, increasing holiday with service, life assurance, Health Cash Plan, pension scheme, employee owned scheme. You will work standard hours from 8:.30 am to 5:30 pm, Monday to Friday.
If you would like any further details on this position, please forward your CV for consideration.
Mpeople, are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days please presume you have been unsuccessful on this occasion
Salary description
£28090.00 - £28090.00 per year