Tyseley
Up to £35,000 per annum + benefits
Permanent
About the Role
We are seeking an experienced Road Freight & Customs Operator to join a busy and growing operations team. Reporting to the Operations Manager, you will coordinate European road freight shipments, manage UK import and export customs clearances, and support wider logistics and warehouse projects.
This role is ideal for someone with strong road freight forwarding experience who is confident handling end-to-end transport movements across the UK and Europe.
Key Responsibilities
Coordinate European road freight shipments (import and export), ensuring smooth end-to-end movement
Arrange full and part load (FTL/LTL) road transport with carriers and overseas partners
Organise collections and deliveries across the UK and Europe, ensuring efficient routing and transit times
Prepare, review, and manage shipping and customs documentation including CMRs, commercial invoices, and packing lists
Prepare and submit UK import and export customs declarations
Track shipments and provide proactive, accurate updates to customers
Liaise with hauliers, drivers, and overseas agents to resolve operational issues
Manage supplier invoicing, customer billing, and transport-related costs
Support inbound and outbound movements for warehouse and 3PL operations
Maintain operational records, KPI reporting, and full shipment visibility across systems
Essential
Proven experience in road freight forwarding / European road transport operations
Strong knowledge of UK import/export customs procedures
Excellent organisational and communication skills
Ability to manage multiple shipments in a fast-paced environment
Comfortable using IT systems and transport management software
Desirable
Experience with road freight
Exposure to CFSP customs processes
Experience working with warehouse or 3PL operations
Familiarity with systems such as Scope, CNS, Destin8, and e-Customs by Descartes
Benefits
Competitive salary up to £35,000 per annum
Hybrid working (2 days per week from home after probation)
Generous annual leave, plus bank holidays and birthday leave
Quarterly performance bonus
Training and development opportunities
Company car scheme
Why This Role
This is a permanent opportunity within a supportive and expanding logistics team. You will play a key role in managing European road freight operations, while developing your expertise in customs and international transport coordination.
This role is being handled by Sam Hasler, Transport, Logistics & Distribution Specialist at Pearson Whiffin Recruitment
Not quite the right role but still looking?
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Salary description
£30000.00 - £35000.00 per year