FCL Import Operator - Ocean Freight

FCL Import Operator – Sea Freight
📍 Basildon | 💼 Full-Time | 💰 Salary Negotiable (DOE)

We are currently recruiting for an experienced FCL Import Operator to join a well-established and growing freight forwarding business based in Basildon.

This is an excellent opportunity for someone with a strong background in full container load (FCL) imports who enjoys taking ownership of shipments and working within a collaborative, fast-paced environment.

The Role

You will be responsible for managing FCL import shipments from origin through to final delivery in the UK, ensuring all movements are handled efficiently and in line with customer expectations.

Working closely with overseas agents, shipping lines, transport providers, and internal teams, you will play a key role in maintaining high service levels and smooth operational flow.

Key Responsibilities

* Managing FCL import shipments end-to-end

* Liaising with overseas agents and offices

* Communicating with shipping lines regarding bookings, schedules, and container availability

* Coordinating customs clearance with internal or external providers

* Arranging UK transport and final delivery

* Liaising with warehouses and third-party facilities where required

* Monitoring shipments and resolving operational issues proactively

* Supporting the wider import team to ensure smooth workflow

* Ensuring all documentation is accurate, including Bills of Lading

* Working with internal departments (including accounts) to ensure timely cargo release

What We’re Looking For

* Previous experience in FCL import operations

* Strong understanding of container shipping processes and documentation

* Knowledge of shipping lines, carrier performance, and container availability

* Ability to manage shipments independently

* Highly organised with strong problem-solving skills

* Experience with customs procedures is advantageous but not essential

Personal Attributes

* Confident communicator with a professional telephone manner

* Proactive and able to take ownership

* Calm under pressure in a fast-paced environment

* Strong attention to detail and organisation skills

* Team player with a positive, collaborative approach

The Opportunity

* Join a growing and well-respected freight forwarding operation

* Work within a supportive and experienced team

* Opportunity to develop and expand your operational knowledge

* Long-term career stability

Salary & Benefits

* Salary negotiable depending on experience

* 20 days holiday + bank holidays (increasing with service)

* Pension scheme (post-probation)

* Additional healthcare-related benefits (post-probation)

If you are an experienced FCL Import Operator looking for your next opportunity in the Basildon area, we would be keen to hear from you. Apply now or contact us for a confidential discussion