Key responsibilities include:
* Processing customer orders accurately and efficiently
* Liaising with suppliers and sourcing products
* Managing customer enquiries and providing excellent service
* Setting up and maintaining customer and supplier records on our database
* Processing invoices relating to this role
* Co-ordinating with shipping and freight forwarding partners
* Working with internal systems
* Stepping in when Management is absent to ensure production meets customer requirements
What We’re Looking For
* Strong organisational and communication skills
* Experience in order processing, customer service, or operations support
* Fluent Polish – essential
* Fluent Czech - desirable
* Comfortable working across different tasks and teams
* Good IT skills, confident with databases and office systems (experience with MTMS/Lotus Notes is a bonus)
* Ability to prioritise workload and work independently when required
Salary and Benefits
* £30-36K depending on experience
* 37.5-hour working week, 45-minute lunch break
* Healthcare benefits
* Contributory Pension Scheme
* Life Assurance
* Income Protection
* 22 days holiday plus bank holidays
* On site parking
Salary description
£30000.00 - £36000.00 per year
