Sales Ledger Officer

Are you an experienced Sales Ledger professional looking to join a purpose-driven organisation that genuinely makes a difference? We’re partnering with a highly regarded social housing provider in Salford, offering a fantastic opportunity to join a collaborative and supportive finance team in a modern, hybrid working environment.

This is a varied and rewarding role where you’ll play a key part in ensuring the smooth running of the sales ledger function, while contributing to a wider team that values teamwork, development, and continuous improvement.

The Role

As Sales Ledger Officer, you will support the delivery of a professional finance service, taking ownership of invoicing and credit control processes for non-rental income streams.

Key Responsibilities

Raise and issue sales invoices to care providers for void fees and office rentals

Process recharge invoices to customers, appointees, and care providers for repairs

Ensure compliance with VAT recovery processes

Allocate incoming receipts accurately within the accounts system

Manage end-to-end credit control processes, ensuring timely payment and escalating where necessary

Provide cover for Income Officers, including processing direct debits and standing orders

Support the recovery of underpaid rent and utility balances

Handle customer and appointee queries with sensitivity and professionalism

Review and apply annual invoice uplifts in line with contractual agreements

Monitor and resolve credit balances, including arranging refunds where required

Maintain strict GDPR compliance across all communications

Contribute to team objectives and support wider finance activities as needed

About You

Previous experience in a Sales Ledger and/or Credit Control role

Strong working knowledge of Microsoft Office packages, particularly Excel, with the ability to analyse financial data and transactions

Excellent numeracy and literacy skills with a high level of accuracy and attention to detail

Confident communicator, able to manage sensitive conversations professionally

Highly organised with the ability to manage multiple priorities

A collaborative team player with a proactive and flexible approach

Committed to continuous improvement and personal development

What’s on Offer

Hybrid working model for better work-life balance

Brand new, modern office space in Salford

On-site parking

A supportive, inclusive, and collaborative culture

The opportunity to work for an organisation making a real social impact