Trainee Aftersales Advisor

Trainee Aftersales Advisor - £27,000 OTE £36,457 – Farnham

Our client, a main dealership in Farnham is looking for a Trainee Aftersales Advisor to join their dynamic and successful Aftersales team.

The Service Advisor role comes with a competitive salary of £27,000 OTE £36,457 with an excellent benefits package.

Hours: Monday to Friday 08:00am - 5:30pm with an hour for lunch
1/3 Saturdays 8:30am - 12:30pm 
Driving License Required
Structured training scheme and plan.
Perfect opportunity for someone looking to consider a career for within the motor trade (and also if you work in the Automotive sector already) 
Key Aftersales Advisor Roles and Responsibilities:

Ensure customers are aware of service and repair work required to their vehicles in a professional manner
Managing the Parts throughput for the workshop and retail customers
Advise on estimated costs of repairs and work to be undertaken
Sell additional products as appropriate to customers’ needs
Advise on timescales and collection arrangements
Produce job cards on the in-house computer system
Update customer and vehicle records
Document all warranty work in accordance with manufacturer policy
Preparation and completion of invoices 
Minimum Aftersales Advisor Requirements:

Experience in a similar role, as a Service Admin / Service Advisor / Parts Advisor or similar
An ability to sell additional products and services to customer
Experience in using commercial databases
Excellent communication skills and the ability to deliver outstanding customer service
The ability to manage multiple tasks 
If you want to hear more about the Service Advisor role, please send us your CV by clicking ‘apply now’ or by contacting Eric Duxbury on (phone number removed) or  (url removed)

Traineee Aftersales Advisor - £27,000 OTE £36,457 – Farnham