Job Purpose
As the Technical Manager, you will assist with the management of the team responsible for all mechanical operations, maintenance, communications, energy management, and workforce development programs for a facility, campus, or portfolio of buildings. This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.
Job Responsibilities
* Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
* Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
* Manage operations and maintenance for assigned facilities. Assist in the development of operating and capital budgets.
* Implement improvements for preventive maintenance programs on an ongoing basis. Maintain effective building-specific maintenance and safety procedure manuals.
* Coordinate maintenance efforts with outside contractors, tenant finish personnel, and technicians.
* Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues. Must remain current with the latest technology trends.
* Guide ongoing communication with tenants, clients, owners, facility management team, and vendors.
* Facilitate the acquisition of new management contracts and maintain as-built drawings.
* Respond to emergency situations and customer concerns.
* Lead by example and model behaviours that are consistent with RISE values. Influence parties of shared interests to reach an agreement.
* Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
* Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.
Person Specification
* Mechanical qualifications from a recognised institution (C&Gs / NVQ)
* Building maintenance/services background (FM)
* Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
* Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
* Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
* In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
* Extensive organizational skills with a strong inquisitive mind
Salary description
£55000.00 - £62000.00 per year