Senior CRM Developer

At National Accident Law, home of National Accident Helpline, we live by our values of ‘We are curious’, ‘We are driven’, ‘We are passionate’ and ‘We are unified’, and our people do too. Whether it be helping people to start their recovery journey, supporting our panel of solicitor firms or working together across departments to achieve results our people work as one team.

As the most trusted, searched for and recognised personal injury brand we pride ourselves on being the most ethical operator in the claims sector, taking a strong stance against cold calling and cold texting, and lobbying government and the regulators to help ensure there is a strict regulatory framework to help protect consumers.

You can join us too and play your part in making a real difference to our consumers and benefiting from working for a successful market leader.

At National Accident Law, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work. 

ROLE PURPOSE

Working closely with an expert team of Developers and Business Analysts, the objective of the role is to assist in the design, development, testing and refinement of business applications with specific focus on Microsoft Dynamics and Azure. Having had previous experience, you will work with an enthusiastic team on specific projects aligned to the organisation’s strategic road map.  

This role suits an experienced Dynamics professional who enjoys solving complex problems, influencing technical direction, and mentoring others while remaining hands‑on.

PRINCIPAL ACCOUNTABILITIES

Design, develop, and maintain Microsoft Dynamics solutions in line with architectural and coding standards
Lead the implementation of complex customisations including plugins, workflows, and integrations
Translate business requirements into well‑designed technical solutions
Build and maintain integrations with internal and third‑party systems using Web APIs, Azure services, and middleware
Technical liaisons with Microsoft Gold partner platform vendor
SKILLS AND EXPERIENCE

Essential 

Extensive experience with Dynamics 365 CRM (on-prem) and MS Portals
Experience with Dynamics 365 CE 
Strong C#/.NET experience, including custom plugins and workflows
Experience with client‑side development (JavaScript, form scripting, ribbon customisation)
Experience working with Power Platform components (Power Automate, Power Apps, Dataverse)
Ability to interpret user requirements and deliver secure and resilient technical solutions
Strong communication and stakeholder management skills
Desirable 

Experience with on‑premise to cloud migrations or major Dynamics upgrades
Experience working in Agile / Scrum delivery teams
Microsoft certifications in Dynamics 365 or Power Platform
PERSONAL ATTRIBUTES 

Proactive and self‑motivated with a strong sense of ownership
High attention to detail and pride in code quality
Driven to meet deadlines
Excellent attention to detail
Collaborative team player who enjoys mentoring others
Curious
Driven
Passionate
Unified 
WHAT WE CAN OFFER YOU

Annual leave: 25 days plus bank holidays
Pension: 3% contributory
Healthcare scheme: claim up to £1,000 back with Simply Health
Death in service: cover of 3 x salary
Perks at Work: exclusive member discounts across a range of goods and services
Community Day on us: volunteer in your community for one day each year
Development Opportunities: training and development opportunities to boost your confidence, realise your strengths and develop your career with us.
We are proud that each year our employees rate our business higher than Gallups ‘Exceptional Workplace Award Winners’ for being a great place to work. We are Gold awarded Investors in People and are proud to say that National Accident Law is a great place to work. 

But don’t just take our word for it, come and find out for yourself! 

Please note, we are happy to offer this role on a hybrid or predominantly remote basis with some travel to the office required. 

REF-(Apply online only)