Administrator

Administrator

Farnborough

£28,000 - £32,000 per annum (dependent on experience)

Full time, Permanent

Monday to Friday 9am - 5:30pm

My client is seeking a full time, permanent Administrator to join their busy thriving property business. Great platform for candidates with a solid understanding of Airbnb’s or short-term letting properties.

The ideal candidate will have used the CRM system Guesty or similar, you will be at the forefront of a new division for this company.

Duties and responsibilities

Manage day-to-day administration of short-term rental properties, including Airbnb listings

Handle guest enquiries, bookings, and reservations in a timely and professional manner

Coordinate check-ins and check-outs, ensuring a smooth guest experience

Maintain and update property listings, pricing, and availability across platforms

Liaise with cleaners, maintenance teams, and contractors to ensure properties are guest ready

Monitor calendars and optimise occupancy rates where possible

Respond to guest queries and resolve issues efficiently during stays

Process payments, deposits, and booking confirmations

Ensure properties comply with relevant regulations and company standards

Maintain accurate records, reports and documentation related to bookings and property performance

Skills

Experience working within Airbnbs or short-term lettings.

Knowledge or use a CRM letting related property system (Guesty a bonus)

Good communication skills, both verbal and written along with professional telephone manner

An individual who is reliable and dependable and can operate confidentially with client matters

A quick leaner, who is confident to ask questions and work as part of a small team.

Proficiency in Microsoft Office suite

Benefits

Free staff parking

20 days leave plus bank holidays