Job Description:
Sales Assistant – Retail
Location: Plymouth
Salary: DOE. Salary will increase after JET training and is under review for a potential increase.
Hours: 9:15am – 5:10pm, five days per week (37.1 hours). Day off normally Tuesday. Sundays are usually closed; December Sunday shifts are rotated fairly across the team.
Job Type: Full-time
Reports To: Manager / Deputy Manager
About the Role
Are you passionate about retail, customer service, and creating an inspiring shopping experience? This Sales Assistant role is perfect for someone who thrives in a lifestyle focused retail environment. You’ll work in a store where attention to detail, team collaboration, and exceptional customer experiences are key.
As a Sales Assistant, you’ll play a vital role in engaging with customers, driving sales, and maintaining the high standards of presentation and service that define the store.
Key Responsibilities
* Deliver outstanding customer service and build lasting relationships
* Maximise sales by sharing product knowledge and creating engaging experiences
* Motivate and support your team to achieve store goals
* Accurately handle cash and card transactions
* Maintain stock levels and update the stock system
* Merchandise the store effectively to optimise presentation and sales
* Maintain and grow the customer database
* Follow company sales processes to improve personal performance
* Ensure high standards of after-sales service, including order and complaint follow-ups
* Monitor KPIs and understand how your work contributes to store performance
* Maintain store equipment, cleanliness, and security
* Attend meetings, training sessions, and workshops as required
* Adhere to company values, uniform guidelines, and professional communication standards
Requirements / Desired Attributes
* Confident using till systems; experience with Bransom software is a plus
* Positive, inspiring, and ambitious personality
* Honest, reliable, and a team player
* Creative thinker with ideas to improve the store and customer experience
* Comfortable in a lifestyle retail environment with attention to detail and excellent customer service
Why Join Us?
* Join a supportive, team-oriented retail environment
* Work for a respected lifestyle and home retailer
* Grow your skills and career through JET training and development opportunities
* Contribute to a store environment that prioritises presentation, service, and customer experience
If you are interested in this position, please click apply now or call us for more details.
Job Type: Full-time