37 hours per week | 5 days on-site
Initial 3-month contract
£200 per day (PAYE) or £268.91 per day (Umbrella)
The Role
Peterborough City Council is seeking a dedicated Wellbeing Officer to support learners across study programmes and apprenticeships. This is a frontline, office-based role focused on safeguarding, student welfare, and enabling positive outcomes for young people.
You will play a key role in supporting learners aged 14–19 and adults, particularly those facing social, emotional, or behavioural challenges. The position involves close collaboration with internal teams and external agencies to ensure learners receive the right support at the right time.
Key Responsibilities
Provide pastoral and wellbeing support to learners, including those in crisis
Safeguard children and vulnerable adults, maintaining accurate records and reporting concerns
Liaise with external agencies (e.g. Early Help, Youth Offending, Social Care)
Monitor attendance, engagement, and progression, taking appropriate follow-up action
Support behaviour management and implement early intervention strategies
Coordinate and attend multi-agency meetings (e.g. Child in Need, PEP reviews)
Maintain detailed learner records and support logs
Work closely with tutors to enhance the learner experience and outcomesAbout You
We’re looking for someone who:
Has experience working with young people or vulnerable adults
Has a strong understanding of safeguarding and wellbeing practices
Can manage challenging behaviour with confidence and empathy
Is highly organised, with excellent communication and interpersonal skills
Can work both independently and as part of a team
Is resilient and able to handle emotionally demanding situationsEssential Experience & Skills
Experience supporting learners with social, emotional, or behavioural needs
Knowledge of safeguarding procedures and multi-agency working
Ability to motivate and support individuals to achieve positive outcomes
Strong administrative and record-keeping skills
Confident communicator with a proactive, “can-do” approach
Salary description
£268.00 - £268.00 per day