Join Us as a Service Manager
The National Autistic Society helps create a world that works for autistic people, and we have a rewarding opportunity for a Service Manager at Catrine Bank. If you share our values and want to make a difference, we’d love to hear from you.
Visit our website to find out more about who we are:
About the Service
Catrine Bank is one of our supported living services in East Ayrshire, Scotland. It includes three houses and two cottages. With the river Ayr running adjacent, Catrine village is a beautiful, remote and rural area with access to varied county walks and National Trust locations within easy access.
About the Role
A fantastic role that is responsible for driving operational excellence in the delivery of services, and employee performance. The Service Manager will support continuous improvement and contributes to service development through reflective practice and innovation, in alignment with organisational priorities.
What You’ll Do
Prepare services for inspection readiness & contribute to service redesign and transformation.
Lead safeguarding and risk management processes.
Lead & develop staff through regular supervisions, appraisals, coaching & mentoring.
Manage recruitment, onboarding and retention strategies to build resilient teams.
What We’re Looking For
Strong leadership and people management skills with a track record of developing teams.
Ideally hold a QCF Level 5 or equivalent, or be willing to work towards this qualification.
Resilience under pressure and ability to adapt to changing priorities.
This advert is for a full time position at 37 Hours per week.
What we can offer you
Pension– Auto-enrolled pension scheme.
Annual Leave– 33 days (including public holidays). You can buy or sell leave each year.
Training– Great induction and training, including autism training.
Discounts– Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).
Healthcare– Cash plan for permanent staff.
Life Assurance– 2x your base salary.
Flexible Benefits– Options like private health, dental insurance, holiday trading, enhanced pension.
Support– 24-hour Employee Assistance Programme and counselling.
Mindfulness– Free Headspace app for you and up to 3 family/friends.
Blue Light Card– Eligibility for discounts.
About our application process
When you write your supporting statement:
Look at the job description and person specification.
Tell us how your skills and experience match the role.
Give examples if you can.
We might close this job advert early if we get lots of suitable applications.
To protect our autistic adults at the National Autistic Society, all staff are required to have a criminal background check. In line with the Scottish Social Services Council (SSSC) registration, successful candidates will work towards relevant qualifications.
Membership of the PVG scheme is an essential requirement of the post and the National Autistic Society will cover the cost of your application.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people.
We are an equal opportunities employer and part of the Disability Confident Employer scheme.
Important Information
Agencies need not apply.
Please note the National Autistic Society are unable to provide sponsorship for Visas
Salary description
£32577.00 - £44075.00 per year