This is a pivotal, hands-on role at the heart of the organisation ensuring smooth day-to-day operations while supporting the wider team.
The Role
You will:
* Act as the first point of contact for all enquiries (phone, email, post and in person)
* Oversee office systems, diary management and meeting coordination
* Take accurate, confidential minutes for team meetings
* Maintain secure and compliant records
* Manage employee holiday & shift rotas, documentation and training bookings.
* Liaise with external marketing to support events and promotional activity
* Draft correspondence on behalf of the CEO.
* Order supplies and promotional materials
* Coordinate IT, facilities and office presentation
You’ll be instrumental in maintaining a professional, welcoming and efficient environment, working closely with leadership and team members alike.
About You
Essential:
* Confident user of Microsoft Office and general IT systems
* Experience working in customer service environments
* Managing administrative systems
* Discreet and confidential nature
Desirable:
* Website management
* CRM systems
* Mailchimp or Canva
* Managing workload using Microsoft Teams
Skills & Abilities
* Excellent verbal and written communication skills
* Strong organisational skills with attention to detail
* High standard of interpersonal skills
* Flexible and able to work collaboratively within a small team
* Social media experience (Instagram, Facebook, Twitter/X etc.)
Knowledge & Understanding
* Experience handling sensitive data in line with data protection requirements
Other Desirable Requirements
* Full driving licence
* Ability to work from home if required
Why Join Us?
This is a fantastic opportunity to step into a varied and meaningful role within a purpose-driven organisation.
- Flexible hours provided to be worked between 8am and 5pm Monday to Friday including accommodating fitting around school-friendly working hours.
- Initial 6 month temporary contract with the possibility of this being extended or made permanent
- Onsite free parking, canteen and modern and healthy working environment
- Starting hourly rate of £14.50 (£28,275 pro-rata per annum)
If you’re organised, compassionate and ready to make a difference, we’d love to hear from you
Salary description
£14.50 - £14.50 per hour