Our ideal candidate will be someone who has a passion for customer service and a natural ability to influence sales.
Hours: 40 hours between 8am to 7pm Monday to Friday and 8am to 6pm Saturday – only 2 weekend days per month
Salary: £26,603 + uncapped commission OTE bonus approximately £5000 per annum
Location : Canary Wharf – Hybrid working
This is a hybrid role after completion of training which is approximately 2 months. Then the role will become hybrid - 3 days in the office and 2 days from home.
Responsibilities:
* Handle incoming calls for both sales and service calls
* Handle service requests in the applications system supplied by the client
* Generate sales through understanding customer needs and creating desire
* Cancel, modify or confirm holidays already sold
* Upsell additional products, services and extended stays
Person Spec:
* Fluent in French and English
* Excellent customer service
* Have a willing to help and resolve queries
We are an equal opportunity employer and select staff on merit, irrespective of age, disability, gender reassignment, marriage & civil partnership, race, sex, sexual orientation, religion or belief.
Refresh Recruitment Limited does not presently hold a Sponsorship License and while this status is reviewed regularly there is no present proposal to apply for such a License
Salary description
£26603.00 - £31603.00 per year