IT Support Analyst

Our client, a well-established and growing family-run business based in Peterborough, is seeking a skilled and versatile IT Support Analyst to join their dedicated team. This is a fantastic opportunity for someone looking to take on a hands-on role within a supportive and progressive environment. This role is offered on a full time permanent basis, working Monday to Friday 8.45am - 5.15pm.
Key Responsibilities
As an IT Support Analyst, your daily responsibilities will include:
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Installation and maintenance of computer hardware, software, and peripherals
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Troubleshooting and resolving networking issues
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Managing system updates, data backups, and restores
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Ensuring all computer hardware is operating efficiently
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Verifying correct software licensing across all systems
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Maintaining functionality and updates of company websites
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Supporting and contributing to IT-related projects
Skills & Experience Required for IT Support Analyst
To be successful in this role, you will need:
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Proven experience in a similar IT or Network Engineering role
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Strong troubleshooting skills and technical knowledge
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Ability to work independently as well as part of a team
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Excellent communication and problem-solving abilities
Benefits Package
In return, you will receive a competitive salary of up to £35,000 and a comprehensive benefits package, including:
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31 days holiday (including public holidays)
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Pension contribution
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Free on-site parking
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Employee rewards schemes
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Cash benefits linked to life cover
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Ongoing commitment to Learning and Development
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Attendance bonus
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Complimentary tea and coffee
How to Apply
Please submit your CV to be considered. Interviews will be scheduled as applications are reviewed.
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