Care Navigators - Primary Care

Care Navigator - Primary Care (Merseyside)

Flexible Temporary Opportunities | Competitive Pay | Immediate Start

Connaught Resourcing is a trusted specialist in healthcare recruitment, proudly partnering with leading primary care providers across the UK. We are currently supporting a valued client in the Merseyside area with the recruitment of Care Navigators for ongoing temporary assignments.

If you're passionate about delivering exceptional patient care and thrive in a fast-paced, supportive environment, we'd love to hear from you.

About the Role

As a Care Navigator, you'll be the first point of contact for patients, carers, and healthcare professionals-providing compassionate, efficient, and professional support over the phone.

Key Responsibilities:

Handle incoming calls for GP practices, ensuring patients are directed to the most appropriate clinician or service.
Escalate emergency calls promptly to ambulance services.
Support the wider primary care team with follow-ups and coordination.
Accurately record patient information using the EMIS Web system.
Liaise with external services and follow clinical instructions.
Maintain confidentiality and uphold a patient-first approach.
Navigate local referral pathways to ensure holistic care
What We're Looking For

Strong verbal and written communication skills.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office and EMIS Web (essential).
Experience in a primary care setting and call handling.
Empathy, patience, and professionalism in every interaction.Why Join Connaught Resourcing?

Flexible shifts- choose when and how often you work.
Weekly paywith competitive rates.
Simple registrationand onboarding process.
24/7 consultant support- we're here whenever you need us.
Refer a friend bonus- earn £250 for successful referrals.
Opportunities to work across multiple practicesfor variety and experience.
Pathways to permanent rolesfor those seeking long-term career growth.Interested?
Send your CV to Laura at Connaught Resourcing to find out more and take the next step in your healthcare career.

Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and where required an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures