Service Advisor

Service Advisor - Orpington
Salary: £35,000 basic | OTE £40,000 + bonus

We are recruiting on behalf of a well-established automotive retailer for an experienced Service Advisor to join their Aftersales team in Orpington.

This is a key, customer-facing role where you will act as the link between the customer and the workshop, ensuring an exceptional end-to-end service experience.

Role overview:

Act as the main point of contact for customers throughout service and repair work
Manage customer expectations and provide regular updates on vehicle progress
Upsell additional products and services where appropriate
Ensure high levels of customer satisfaction and follow up post-service
Work in a fast-paced environment while meeting targets and deadlinesRequired skills and experience:

Previous experience as a Service Advisor (desirable)
Strong experience in a customer-facing role (essential)
Excellent communication and relationship-building skills
Ability to work under pressure and manage multiple tasks
Full UK driving licenceWhat's on offer:

£35,000 basic salary with £40,000 OTE
£1,000 sign-on bonus (month 1) + £1,000 retention bonus (after 12 months)
25 days holiday + bank holidays (rising with service)
Access to rewards platform with cashback and retail discounts
Preferential service rates and colleague purchase scheme
Share incentive scheme and pension
Enhanced maternity & paternity
Ongoing training and clear career progression opportunitiesThis is an excellent opportunity for a customer-focused individual to join a high-performing Aftersales team within a reputable automotive business.

Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer and all applications will be assessed solely on merit.

INDSAL