This role provides leadership to the Fundraising, Marketing and Customer Services teams, manages relationships with key partners and agencies, and ensures all activity is compliant, high-quality and aligned to organisational priorities.
Education and Qualifications
Essential
* Educated to Level 3 or equivalent experience (e.g., A-Level, NVQ Level 3).
* GCSE (or equivalent) grade C/4 or above in English and Maths.
* Educated to degree level or equivalent professional experience.
Desirable
* Professional qualification in fundraising, marketing, communications or related field (e.g., IoF, CIM, DMA).
* Evidence of continuous professional development.
Experience
Essential
* Demonstrable experience leading a fundraising, sales or income-generation function for a minimum of 3 years.
* Proven success in securing significant income (c.£200,000+) through grants, trusts, voluntary giving, legacies, community fundraising or similar.
* Experience developing and delivering successful fundraising and/or marketing strategies, campaigns or annual plans.
* Experience preparing compelling and successful funding applications and managing grant reporting requirements.
* Experience managing and motivating staff and/or volunteers to achieve clear objectives.
* Experience of effectively managing budgets, forecasting income, and monitoring financial performance.
* Experience using CRM systems for donor or customer management, data analysis and reporting.
* Experience leading or contributing to impactful marketing, PR or promotional activities.
* Experience working successfully collaboratively across departments and with external partners or agencies.
Desirable
* Experience building relationships with high-net-worth individuals or major donors.
* Experience developing legacy marketing or donor stewardship journeys.
* Experience overseeing customer service or supporter care functions.
* Experience implementing new CRM systems or improving data processes, particularly relating to GDPR.
* Experience delivering digital marketing or social media campaigns with measurable ROI.
* Experience establishing or scaling new fundraising teams or income streams.
Knowledge
Essential
* Strong knowledge of successful fundraising methods including voluntary income and grant fundraising.
* Understanding of core marketing principles, brand management and campaign development.
* Knowledge of CRM systems and data management practices.
* Good understanding of GDPR and data protection obligations.
* Knowledge of budgeting, forecasting and financial monitoring.
* Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
* An understanding of using Generative AI in fundraising and Marketing.
Desirable
* Understanding of the Code of Fundraising Practice.
* Knowledge of digital tools such as Mailchimp, Google Analytics, Google Ads and social media platforms.
* Awareness of issues affecting older people and/or vulnerable groups.
We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel
Salary description
£42000.00 - £48000.00 per year