Salary: £39,000 per annum
Job Type: Permanent, Full-time
Location: Norwich (with travel to Hull and residential homes)
Hours: Monday – Friday 40 hours per week
Eleven 11 Recruitment is recruiting on behalf of our client for an experienced and driven Recruitment & Workforce Manager to lead and develop recruitment operations across a growing care and education organisation.
The Role
As Recruitment & Workforce Manager, you will take ownership of recruitment and workforce processes across our client’s services, including CQC-registered residential homes, Ofsted-registered homes and schools, and wider organisational projects.
You will lead the workforce function, ensuring recruitment practices are robust, compliant, and aligned with regulatory standards, while supporting long-term workforce planning and development.
Key Responsibilities
•Lead and manage end-to-end recruitment processes across the organisation
•Ensure Safer Recruitment standards are consistently applied
•Act as the main point of contact for new starters, supporting onboarding and induction
•Oversee international recruitment, including visa compliance and Home Office sponsorship requirements
•Maintain accurate staff records and conduct regular audits
•Support recruitment for new services and senior-level roles
•Collaborate with senior leadership on workforce planning and annual recruitment analysis
•Develop strategies to improve staff engagement and retention
•Lead recruitment events and promote the organisation externally
•Ensure compliance with CQC, Ofsted, and Keeping Children Safe in Education standards
•Manage and develop the workforce team, providing coaching and leadership
•Prepare for inspections relating to recruitment and workforce compliance
•Monitor recruitment KPIs and achieve monthly targets
About You
Essential:
•Proven experience in recruitment and workforce management
•Experience within care, education, or a similar regulated environment
•Strong understanding of compliance and safer recruitment practices
•Excellent organisational, communication, and leadership skills
•Experience managing audits, reporting, and workforce data
•Full, clean UK driving licence
Desirable:
•Relevant qualification (e.g. RQF Diploma, HNC, or City & Guilds in administration)
•Experience with international recruitment and sponsorship compliance
•Knowledge of local authority financial processes
Key Attributes
•Strong leadership and team management capability
•Ability to build effective relationships across all levels
•Commitment to high-quality, person-centred services
•Proactive, solutions-focused mindset
•Passion for continuous improvement and workforce development
Why Apply?
This is a pivotal role offering the opportunity to shape and enhance recruitment strategy within a values-driven organisation. You will play a key role in ensuring high-quality staffing across services that directly impact people’s lives.
To apply please call us on (phone number removed) or apply online to (url removed)
Salary description
£39000.00 - £39000.00 per year