Borough Market, London
£30,000 - £38,000 per annum (dependent on experience)
Full-time | Permanent
Have you got a passion for food? Does a quirky, growing, independent business excite you? If so, Zachary Daniels has an incredible opportunity in the vibrant Borough Market as a Concession Manager.
This is a unique opportunity to lead a specialist Food concept focused on premium, artisanal food products sourced from renowned producers across the UK and Europe. With ambitious expansion plans ahead, this role offers a genuine opportunity to be part of an inspiring growth journey.
The Role
As a Concession Manager, you will take full ownership of the day-to-day running of a busy, high-footfall store in one of London's most iconic food destinations. You will lead from the front, driving commercial performance while delivering an exceptional customer experience.
Key Responsibilities:
Oversee daily retail operations, ensuring smooth and efficient store performance
Drive sales in a fast-paced environment and inspire your team to exceed targets
Lead, coach and motivate your team to deliver outstanding customer service
Develop strong product knowledge and ensure your team confidently shares this with customers
Manage stock control, conduct regular stock assessments and coordinate with warehouse teams
Recruit, train and develop new team members
Maintain strong relationships with market management to ensure operational excellence
Conduct regular team briefings and performance reviews
Implement effective merchandising strategies to maximise visual impact and sales
Ensure compliance with all health & safety and operational standards
Foster a positive, motivated working environment where the team can thrive
About You
We're looking for a confident, commercially minded retail leader who thrives in a dynamic setting.
Minimum 2 years Management experience
Available 5 days per week, including weekends
Proven ability to drive sales and deliver against KPIs
Strong leadership skills with the ability to motivate and develop a team
Excellent communication skills with a professional, polished approach
Highly organised with strong numerical and analytical ability
Proactive, adaptable and solutions-focused
Comfortable working under pressure in a busy retail environment
BH35645
Salary description
£30000.00 - £38000.00 per year