Location: Swansea
Hours: Mon-Fri (09:00 – 17:00)
Are you passionate about supporting people through some of life’s most challenging circumstances? We are seeking a dedicated and compassionate Housing Support Worker to join a vital service delivering social, emotional, and practical support to individuals experiencing mental health challenges that impact their ability to sustain a stable tenancy.
In this rewarding role, you will work directly with people who are homeless or at risk of losing their homes, helping them navigate complex situations and move toward greater stability and wellbeing.
Key Responsibilities:
Provide person-centred support to individuals with complex mental health needs
Deliver crisis-related housing support to help prevent homelessness and tenancy breakdown
Support clients in securing and maintaining accommodation
Offer guidance on benefits, budgeting, and managing debt
Help individuals access appropriate long-term services and community support
Work with people facing multiple challenges, including substance misuse, offending history, anti-social behaviour.
Promote positive mental health and wellbeing through practical and emotional support About You:
You have experience working with individuals with complex or multiple support needs
You are empathetic, resilient, and able to build trust with vulnerable individuals
You understand the challenges surrounding homelessness, mental health, and tenancy sustainment
You are confident working in a fast-paced, crisis-focused environment
You are committed to making a real difference in people’s lives
Hold a UK driving licence and access to a car
Hold an enhanced DBS (Child & Adult) within the past 12 months This is an opportunity to be part of a service that genuinely transforms lives, helping people regain stability, independence, and hope for the future.
If you are driven by purpose and ready to take on a meaningful challenge, we would love to hear from you
Salary description
£13.50 - £14.00 per hour