Private Hire Dispatcher – Full-time and part-time positions available.
Fast-paced role with real responsibility.
If you thrive in a fast-moving environment where every decision matters, this is where your impact is felt instantly.
Our client is building a modern, reliable private hire operation powered by strong systems, great people, and high service standards. As they continue to grow across Glasgow, they are looking for a Dispatcher who wants to be part of a business that is investing in both technology and its people.
This is a central role within their operation, where you will coordinate bookings, support Drivers, and ensure their service runs smoothly every day.
What you’ll gain:
£27,000 – £28,000 depending on experience.
Part-time hours also available (pro rata for part time hours) – to be discussed.
42 hours across 4 or 5 days, on rotation – full-time hours.
A fast-paced, engaging environment where your decisions matter.
Ongoing training and development as our client invest in your growth.
A supportive team culture with clear communication and collaboration.
Free parking and pension.
Genuine progression opportunities within a growing business.
What you’ll be doing:
Managing live bookings and dispatch operations.
Allocating jobs and coordinating Drivers efficiently.
Supporting Drivers during shifts and resolving issues quickly.
Handling customer calls professionally and calmly.
Monitoring delays and maintaining service standards.
Using dispatch and internal systems accurately.
Working closely with the operations team to deliver a reliable service.
What you’ll need:
Experience in dispatch, logistics, transport, or similar coordination roles is desirable.
IT literate.
Excellent customer service and telephone manner.
Confident managing your own workload.
Good knowledge of Glasgow or ability to learn quickly.
Confidence using systems in a live, fast-paced environment.
Availability to work rotating shifts including days, nights, and weekends.
Ideally a full UK driving licence due to shift patterns.
Strong attention to detail and accuracy.
This role includes a short online recruitment process which takes around 10 minutes to complete. It is designed to help you demonstrate your experience and ensure a strong match between you and the role
Salary description
£27000.00 - £28000.00 per year