Facilities Management Systems Coordinator

Bristol

As a  Facilities Management Systems Coordinator, you will work in a dynamic position where you build technical solutions on top of the standard software configuration based on the requirements that you get out of the conversation with not only the Facilities Management Team but also the wider business. The role of Systems Coordinator lies on the edge of both consultancy and software development.

Salary: Circa £50,000 depending on experience

Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification

Security Clearance: British Citizen. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team.

What we can offer you:
Company bonus: Up to £2,500 (based on company performance and will vary year to year)

Pension: maximum total (employer and employee) contribution of up to 14%

Overtime: opportunity for paid overtime

Flexi Leave: Up to 15 additional days

Flexible working: We welcome applicants who are looking for flexible working arrangements

Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments

Facilities: Fantastic site facilities including subsidised meals, free car parking and much more...
The opportunity:

Are you passionate about operational Facilities Management and digital innovation?Do you thrive on improving systems, shaping future technologies, and solving complex technical challenges? If so, were looking for a System Coordinator to join our FM Workplace Systems Team and play a key role in the development, improvement, and maintenance of our CAFM mobile solution and wider FM technologies across the UK Estate. This is an exciting opportunity for someone who combines technical expertise with a genuine passion for operational FM and continuous development.

As System Coordinator, you will lead and support the ongoing development of our CAFM platform (Planon), with a particular focus on mobile functionality and future digital solutions.

Your responsibilities will include:
Leading the improvement and maintenance of our CVAFM mobile solution, ensuring it meets evolving operational and user needs

Supporting the design, development, and implementation of future FM technologies and digital tools

Managing and optimising system configurations, integrations, and workflows within Planon and related platforms

Analysing, diagnosing, and resolving technical and functional issues to ensure system stability and performance

Translating operation and business requirements into technical specifications and system solutions

Working closely with FM operational teams, stakeholders, and suppliers to deliver practical, user-focused solutions

Driving continuous improvement through innovation, automation, and process optimisation

Supporting system upgrades, releases, testing, and documentation

Promoting best practice in data quality, governance, and system usage across the estate

Acting as subject matter expert for CAFM systems and mobile technologies within FM function
What we're looking for from you:

We are looking for someone who is not only technically capable but also enthusiastic about Facilities Management and digital transformation. You are proactive, analytical, and collaborative, with a strong ability to balance technical detail with operational reality. You are motivated by improving systems and empowering users through better technology.
Ideally 2 years experience translating business or client requirements into technical solutions

Experience working with CAFM systems (Planon desirable) or similar FM/asset Management platforms

Experience or interest in mobile solutions and digital tools within FM

Knowledge of data management, integration, and system configuration

Experience with JavaScript or similar technologies (highly desirable)

Background in Estates, Technical Services, or FM environments (desirable)

Excellent problem solving and communication skills

Ability to work independently while contributing effectively to a team
What makes this role different?
You will lead the evolution of our CAFM mobile solution, not just support it

You will influence how future FM technologies are designed and implemented

You will work at the intersection of technology and operational FM, making a real impact on how the estate operates
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We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process.

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