Our client, a reputable organisation, is hiring for a skilled Senior ServiceNow Engineer to join their team on a contract basis. This is an exciting opportunity to deliver impactful ServiceNow solutions that enhance platform maturity and support critical business initiatives.
What you'll be doing:
* Design and implement ServiceNow solutions, focusing on CSM and ITIL workflows, aligned with project milestones.
* Lead integrations with enterprise platforms (CRM, ERP, third-party tools) using REST APIs and industry-standard patterns.
* Develop technical designs, configurations, and build artefacts that are supportable and compliant with internal standards.
* Configure and optimise workflows, business rules, notifications, UI policies, and forms to streamline IT and business processes.
* Implement and refine Incident, Problem, and Change Management processes based on ITIL best practices.
* Contribute to the evolution of the ServiceNow roadmap with expert recommendations and deliver agreed enhancements.
* Provide knowledge transfer, documentation, and support to internal teams at key project stages.
What you'll bring:
* Extensive hands-on experience with ServiceNow, particularly in CSM and ITIL workflows.
* Proven ability to deliver ServiceNow integrations via REST APIs.
* Strong understanding of ServiceNow platform architecture and best practices.
* Practical skills in JavaScript, ServiceNow scripting, and web technologies (HTML, CSS, AJAX).
* Ability to translate business needs into pragmatic technical solutions.
* Certifications: ServiceNow Certified System Administrator (CSA) is essential; additional ServiceNow certifications are desirable.
* Demonstrated ability to work independently and within agile teams, maintaining high standards of delivery and stakeholder engagement.
This role offers a fantastic chance to work on high-impact projects within a dynamic environment. If you're a proactive, detail-oriented ServiceNow specialist ready to make a difference, we'd love to hear from you
Salary description
£600.00 - £650.00 per day