Customer Events Administrator

Job Title: Customer Events Administrator

Location: Aylesbury (with occasional travel to customer and exhibition sites)

Contract Details: Office based, Full time, Permanent

Hours: Monday - Friday, 9am - 5pm (1 hour for lunch)

Salary: £28,000 per annum

Benefits & Perks:

Annual bonus (after qualifying period, aligned to individual & company performance)
25 days annual leave plus 3 additional days for Christmas shutdown + bank holidays
Holiday buy scheme (up to 31 days total)
Holiday sell scheme (up to 3 days per year)
Company sick pay scheme
Laptop and company mobile phone
Pension scheme with 4% employer contribution (after qualifying period)
Private medical cover (opt-in after qualifying period)
Death in service insurance
Corporate eye care and flu vaccination programme (optional)
Structured training and development programme
Perkbox membership - discounts and rewards
Regular company eventsResponsibilities:

Plan, co-ordinate and deliver UK and international customer events including exhibitions, trade shows, conferences, masterclasses, workshops and in-house events
Liaise with venues, suppliers and vendors to secure event services and materials
Coordinate logistics including travel, accommodation, couriers, catering and transportation
Maintain accurate event records, budgets, and CRM lead data
Work closely with Sales, Operations, Applications and Marketing teams to ensure events are delivered on time and on budget
Track event performance, gather feedback and recommend improvements
Provide administrative and occasional on-site event supportSkills and Attributes:

Previous experience in a customer-facing or client service roles
Experience in event planning or a related field (corporate, hospitality, tourism, venue management, catering, non-profit or similar) is beneficial
Strong organisational and time-management skills with attention to detail
Ability to meet deadlines and adapt to changing priorities
Experience coordinating multiple tasks or events simultaneously
Confident working collaboratively with a wide range of stakeholders
Proficient IT skills including MS Word, Excel, PowerPoint and CRM systems
Excellent written and verbal communication skillsDesirable Skills:

Foundation Certificate in Event Management or equivalent
Interest in scientific environments or a scientific background
Experience supporting international eventsTechnologies:

Microsoft Office Suite (Word, Excel, PowerPoint)
CRM systems (Microsoft Dynamics or equivalent)
HubSpot
Microsoft TeamsHow to apply:

If you're a highly organised professional, who enjoys delivering exceptional customer experiences, please apply via this job site or reach out today to Adecco Aylesbury on (phone number removed).

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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