Hours: Monday to Friday, 8am-5pm
Pay Rate: £13.59 per hour
Type: ON-GOING
Location: HU2
About the Role:
We're looking for a Customer Service Administrator to join a busy team handling customer consumable orders. You'll communicate with both new and existing customers via phone and email, ensuring every enquiry is handled efficiently, accurately, and with a supportive approach.
What You'll Be Doing:
Responding to customer calls and emails regarding consumable orders
Identifying the purpose of each contact and providing the best possible resolution
Logging and documenting every interaction in the internal system
Giving clear, precise information while maintaining an empathetic and professional manner
Ensuring all work complies with regulatory requirements and Standard Operating Procedures (SOPs)
Delivering an excellent customer experienceWhat We're Looking For:
Confident communicator (phone & email)
Strong attention to detail
Ability to manage multiple enquiries
Someone who enjoys helping customers and solving problems
Previous customer service experience is beneficialAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Salary description
£13.59 - £13.59 per hour