Office Administrator

Office Administrator
Location: Tongham, Farnham, Surrey
Hours: Part-Time – 3 x days a week (Friday required)
About Our Client
Our client is a leading travel and expeditions company delivering life-changing adventure experiences for young people across a wide range of global destinations. Their work is dynamic, meaningful, and driven by a passion for travel, personal development, and operational excellence.
The Opportunity
Our client is looking for an organised, proactive, and detail-oriented Office Administrator to support their administrative operations. Based in their Tongham office, this role sits at the heart of the business and plays a vital part in supporting their clients, internal teams, and expedition delivery.
Working within a small, close-knit team and reporting to the Office Manager, you will be a key point of contact for clients, parents, and schools, while ensuring that office systems and processes run smoothly, accurately, and efficiently.
The Role
This is a varied and hands-on role with a broad remit across administration, communication, and data management. You will provide administrative support across the full expedition lifecycle – from initial sale through to departure and post-expedition operations.
Key Responsibilities:
* Act as a central point of contact for internal and external communications, including correspondence parents, schools, and partners.
* Supporting the Office Manager and Expedition Managers with daily administrative tasks.
* Handle sensitive and personal data in strict compliance with GDPR regulations.
* Provide administrative support for the Expedition Managers throughout the expedition preparation cycle, including sales and marketing materials including creating posters, sending marketing emails, updating and housekeeping of CRM system, supporting our client’s yearly conference with leaders and teachers, and pre-departure and operational documentation.
* Ensure office procedures and business processes are completed accurately and on time.
* Manage and maintain their CRM system, ensuring data accuracy and maximising its effectiveness.
* Opportunities to learn and develop in the wider business.
About You
The successful candidate will be:
* Highly detail-oriented, with a strong commitment to accuracy and quality.
* Proactive, enthusiastic, and motivated to improve and support systems and processes.
* Confident and professional in both written and verbal communication, including answering incoming calls.
* Customer-focused, with excellent client service skills.
* A logical thinker with strong problem-solving abilities.
* Well organised, efficient, and able to prioritise a varied workload.
* A team player who enjoys working in a small, supportive environment.
* Passionate about travel, outdoor adventure, and working in a purpose-driven business.
* Happy working in an office-based role.
* Hold a UK Driver’s License.
* Lives within one hour distance from Farnham, Surrey