Senior Technical Author

Senior Technical Author

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The Original British Motorcycling Company

Senior Technical Author. We have an exiting opportunity for a Technical Author / Senior Technical Author to join our Homologation Department. The Senior Technical Author produces documentation including owner’s handbooks, repair and maintenance instructions, setup guides, recalls and service bulletins. Documentation is published to print and online platforms. The Technical Author role involves researching and developing disassembly and assembly methods, working on prototype and pre-production motorcycles to create the workshop procedures used by our global dealer network and customers. You will be working closely with our Design teams to create user instructions describing the latest technology used in our motorcycles.

Company Benefits include:

* Annual Leave – 25 days plus bank holidays.

* Additional Annual Leave

* Pension Scheme

* Life Assurance Scheme - currently 6 x pensionable salary.

* Preferential rates for medical insurance with a third-party provider.

* Employee Motorcycle Purchase Scheme - on successful completion of the probation period (minimum of 6 months), we offer employees and their close family the opportunity to purchase a brand new Triumph Motorcycle with up to 25% discount.

* Employee Motorcycle Lease Scheme

* Discounted Clothing, Parts and Accessories Purchases

* Company benefits platform, allowing discounts with multiple vendors.

* Flexible working hours.

Senior Technical Author - Duties and Responsibilities include:

* The production and maintenance of owner’s handbooks, service manuals and other technical
documentation as required, including the identification and development of new document types to meet
changing customer demands.

* Development of safe, efficient and practical repair and maintenance methods

* To liaise with other Triumph Departments and external suppliers.

* To assist in creating & updating department procedures if required.

* To complete all the above responsibilities to agreed timescales and with minimal supervision.

Senior Technical Author: Person Specification:

* Maths and English GCSE grade C or above.

* This is a technical role; we are looking for candidates with a hands-on background in automotive or similar industries.

* Computer literate - must be proficient in Microsoft Packages including Excel, Word and Outlook

* Able to analyse and simplify complex problems and explain complex technical solutions to non-technical customers.

* Previous experience as a technical author in an automotive or similar discipline is highly desirable.

Hours of Work: 39 hours per week, early finish on Fridays and flexi-hours