Deputy Phlebotomy Manager

Job Title: Deputy Phlebotomy Manager

Location: Basildon and Southend University Hospitals and community locations within the Mid and South Essex area

Salary: £31,049 - £37,796 per annum

Job Type: Full Time, 6 Month Fixed Term Contract

We are looking for a Deputy Phlebotomy Manager on a 6 month fixed term basis.

In this role, you will:

Support a safe, efficient, and patient-focused phlebotomy service
Assist the Department Manager with day-to-day coordination and staff supervision
Drive service improvements and ensure operational continuity
Contribute to diagnostic pathways and enhance the patient experience
This is a great opportunity to develop leadership skills, strengthen service resilience, and make a significant impact on organisational performance.The Deputy Phlebotomy Manager supports the delivery of a safe, efficient, and patient-focused phlebotomy service, working closely with the Department Manager to ensure high standards of care and operational performance.

This role plays a key part in the day-to-day coordination of services, staff supervision, and continuous service improvement.

By supporting leadership, driving improvements, and ensuring service continuity, the postholder plays a crucial role in helping the organisation meet demand, support diagnostic pathways, and deliver a positive patient journey. This role strengthens the resilience and efficiency of the service, making it a key contributor to overall organisational performance.

Responsibilities:

The post holder will be responsible for but not limited to:

Supporting the Phlebotomy Manager in overseeing daily operations and service delivery
Supervise and coordinate the phlebotomy team
Oversee daily staffing and department rota management ensuring appropriate staffing and skill mix
Act as the lead in the absence of the Phlebotomy Manager
Ensure adherence to clinical governance, infection prevention, and health & safety standards
Monitor service performance and patient experience
Assist in implementing policies, procedures, and quality improvement initiatives
Support recruitment and ongoing development of staffAbout you:

Essential Skills and Experience

Level 6 Qualification or equivalent experience gained in a Supervisory role
Computer literate with a good working knowledge of office applications
Substantial experience in a healthcare setting
Proven experience of people management
Ability to prioritise the demands of a changing workload
Demonstrate good verbal and written communication skills
Highly visible, compassionate leader with strong values that align with those of Synlab
Ability to work accurately under pressure, manage time and prioritise workload
Ability to work on own initiative as well as under the direction of the Phlebotomy Manager
Ability to apply knowledge to workload and demonstrate analytical skills
Experience of KPI monitoring and performance related workflow skills and tools
Full UK driving licence and access to a motor vehicle for business use
A positive role model who inspires, motivates and empowers othersDesirable:

Management/Leadership qualification or equivalent experience
Certified Phlebotomist training
Effective time management skills
Basic CPR and First Aid Certification
Understand medical terminology, medical and scientific awareness
NHS work experience
Experience of working within a multi-disciplinary team
HR recruitment and staff selection skills
Performing Appraisals and Probations
Ability to progress change management
Project management experience
Working knowledge of QPulse or similar Quality Management systemSYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers, and clinical researchers to deliver comprehensive pathology services.

We thrive in diverse environments, which is reflected in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce.

Our staff are crucial to our mission of making a positive impact on healthcare. We foster a culture of continuous personal development, providing scientists and staff with the support and resources needed to acquire new skills and advance their careers through learning and development opportunities, coaching, and clear career pathways.

We encourage an open and collaborative culture where leaders act as role models, facilitate two-way communication, engage transparently with staff and stakeholders, and actively seek feedback and suggestions.

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant experience or job titles of; Phlebotomy Assistant Manager, Phlebotomy Operation Manager, Phlebotomy Laboratory Manager, Deputy Medical Centre Manager, People Management, Phlebotomy Supervisor may also be considered for this role