Our client, a professional services business based in Exeter, is seeking an Operations Coordinator to support the smooth day-to-day running of the firm. This is a key on-site role, acting as the operational hub of the business and a first point of contact for clients.
This position suits someone highly organised, proactive, and dependable - someone who enjoys creating structure, keeping teams aligned, and ensuring nothing is missed.
Key Responsibilities
- Act as the primary point of contact for incoming client communications
- Coordinate internal office activity to ensure priorities and actions are managed effectively
- Prepare documentation and support meeting readiness and information flow
- Proactively anticipate team and client needs
- Support workflows and deadlines, enabling delivery teams to focus on core work
- Maintain accurate organisation of client records and documentation
- Liaise closely with delivery teams and Client Portfolio Leads
- Manage and support the Support Team
- Champion process improvement and system optimisation
- Ensure all client interactions reflect a professional, well-managed organisation
About You
- Highly organised, detail-oriented, and calm under pressure
- Proactive, reliable, and accountable, with strong follow-through
- Clear, professional communicator
- Confident working across multiple teams and managing people
- Ownership-driven, focused on efficiency and adding value
Systems Experience
- Xero | CCH | Microsoft Office 365
What's On Offer
- Salary up to £40,000, depending on experience
- A central, visible role within an Exeter-based business
- Opportunity to influence processes and become a trusted operational lead