Our client is one of the UKs largest multi service businesses, recently winning multiple awards for their fantastic work across multiple sectors.
This is a key role providing People Advisory support across the group, working with and supporting Operational Managers based across the UK. If you have a passion for delivering excellent service, love problem solving and want to work in a fast-paced People Team then get in touch today.
Benefits on offer include: 25 days holiday plus bank holidays, hybrid working , company sick pay, annual leave purchase scheme, high street discount scheme, career development and support for qualifications and much more.
Main Activities and Responsibilities:
- Support, advise, coach and deliver a range of HR casework including disciplinary, performance, redundancy and absence management up to and including dismissal and appeals.
- Provide advice to managers and colleagues regarding policies and processes according to multiple terms and conditions across the group.
- Coach line managers based across the UK on employee relation matters, liaising with trade unions when required
- Proactively manage absence cases with line managers to drive a reduction in absence percentage.
- Provide procedural and policy advice and information to all colleagues and line managers
- Work closely with our People Business Partners to drive excellence in People Processes
- Attend formal meetings where necessary and provide any necessary letters and documentation as required.
- Provide People Team updates, insights and data for monthly Operational Managers meetings
- Identify training needs and to deliver training sessions to line managers on HR casework
- Continuously review and amend People Team policies and procedures in line with legislative change, best practice and company changes
- Manage the HR systems, ensuring they are up to date with company changes and to produce statistics from the information available.
The People Advisor will have:
- Experience of dealing with a wide range of HR casework at this level is essential as this is a ER focused role
- Experience using HR systems as well as Microsoft Office
- A passionate Human resources professional
- Up to date knowledge and understanding of employment legislation and best practice in HR
- Ability to understand and interpret policies, procedures and relevant legislation.
- Ability to communicate effectively with a range of internal and external people at different levels
- Ability to deal effectively with queries from external and internal sources at different levels
- Excellent written and verbal skills, along with having a sensitive and professional manner
- Highly organised and the ability to prioritise workload
- CIPD qualified to level 5 or above ideally