Location: Newham
Rate: £20.38 PAYE hour
Term: Temp 3 months
Are you passionate about making a difference in your community? Do you thrive in a dynamic environment where your expertise can help residents navigate essential services? If so, we want you to join our team as a Benefits & Local Taxation Officer!
What You'll Do:
Serve our community by ensuring accurate council tax collection and benefit payments.
Resolve inquiries with effective communication, minimising complaints and fostering positive relationships.
Participate in service development initiatives to enhance our offerings.
Uphold health and safety standards while promoting a culture of well-being and compliance.
Your Role Includes:
Managing customer interactions with empathy and professionalism, ensuring their needs are met promptly.
Collaborating with various stakeholders and supporting corporate projects.
Keeping abreast of changes in legislation and best practices in council tax and benefits.
Working flexibly across service points, including home visits when necessary.
Who You Are:
A dedicated professional with a commitment to equality and diversity.
Experienced in processing Housing Benefit and Council Tax Reduction claims.
Proficient in IT systems and capable of managing data accurately.
A strong communicator with excellent problem-solving skills.
If you're ready to embrace a rewarding challenge and contribute to our vision of seamless customer-focused service delivery, apply now! Join us in putting people at the heart of everything we do!
Apply today and make a difference!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Salary description
£20.38 - £20.38 per hour