Housing Register Assessment Officer

Housing Register Assessment Officer

Location: Epping, Essex

Contract: Full-Time, Temporary (3 Months) – 37 Hours per Week

Pay Rate: £19.09 PAYE / £24.44 Umbrella

We are pleased to be supporting in the recruitment of a Housing Register Assessment Officer for an initial 3-month temporary assignment. This is an exciting opportunity to play a key role in delivering vital housing services within a dynamic local authority environment.

Purpose of the Role

As a Housing Register Assessment Officer, you will be responsible for the effective maintenance and administration of the Council’s Housing Register. You will ensure compliance with relevant housing legislation, including the Housing Act 1996 (Parts VI & VII, as amended) and the Homelessness Reduction Act 2017, while delivering a high-quality, customer-focused service.
Key Responsibilities

Assess housing applications in line with legislation, policy, and the Council’s allocation scheme, ensuring accurate banding decisions
Interpret and apply housing law, case law, and statutory guidance
Provide clear, comprehensive housing advice to applicants
Support the Rehousing Team Manager in delivering an innovative and high-performing service
Maintain accurate records and contribute to efficient, digitally focused processes
Build and maintain strong relationships with customers, stakeholders, and partners
Represent the service at meetings and user groups where required
Skills, Knowledge & Experience

Relevant qualification or equivalent experience demonstrating strong literacy and numeracy skills
Experience within housing, local government, or a similar complex organisation (e.g. Local Authority or Registered Social Landlord)
Strong understanding of housing legislation and policy
Experience in a customer service environment
Ability to analyse information and produce clear, concise written reports
Excellent communication skills with the ability to build effective working relationships
Understanding of safeguarding responsibilities relevant to the role
Politically aware with an understanding of challenges facing local government
Comfortable using technology to support modern service delivery
Attendance at off-site meetings may be required (via public transport, personal vehicle, or council vehicle where available)
Duties may evolve in line with service needs, consistent with the level of the role
To find out more information please contact Lily at (url removed)

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency