Key Responsibilities
* Meet and greet visitors, ensuring smooth and timely check-in.
* Communicate with internal teams via email/phone and support their requests.
* Maintain accurate guest records and building knowledge.
* Provide proactive visual checks of communal areas and report issues via the FM Helpdesk.
* Support colleagues across the FM team and promote best practice.
* Ensure compliance with Health & Safety and security procedures at all times.
About You
* Well-presented, professional, and customer-focused.
* Confident communicator with strong attention to detail.
* Flexible, reliable, and proactive in your approach.
* Knowledge of local transport and amenities is an advantage.
The hours will be 40 hours a week -but will need to be flexible to accomodate holiday and sick leave within your team.
Essential Requirements
* Professional appearance and well‑groomed at all times (front-of-house standard).
* Excellent customer service skills with a warm, welcoming manner.
* Strong communication skills (verbal and written) for speaking with visitors, staff, and internal teams.
* Ability to multitask and manage a busy reception area efficiently.
* Attention to detail when checking visitors in and maintaining accurate records.
* Reliable, punctual, and flexible to support business needs.
* Comfortable using email, phone systems, and visitor management software.
* Understanding of basic Health & Safety and site security protocols.
* Ability to work well within the wider FM team and support colleagues proactively.
If you take pride in delivering exceptional service and enjoy working in a dynamic front-of-house environment, we'd love to hear from you
Salary description
£12.71 - £14.00 per hour