Location: Caerphilly
Salary: up to £45,000 basic + Tax Free anual company bonus
Duration: Permanent
Ideal experience: 2nd/3rd line IT Engineer, experienced with Microsoft deployments & support from an IT Managed Service background
Overview
Do you want to have a say in how your company is run? Do you have a passion for all things IT and a desire to be part of a team that's pioneering a new way of doing business? We're partnered with a unique and innovative IT service company that's recently become employee-owned. They're looking for a talented and ambitious IT Engineer to join their growing team.
This company delivers a full-cycle IT service, from support and infrastructure to software development and training, and they're committed to putting cyber security at the core of everything they do. This isn't just a job; it's a chance to work in a culture where your voice is heard, your ideas are valued, and you share in the collective success of the business.
The Role: IT Engineer - Cloud & Infrastructure
We're looking for a skilled IT Engineer with a background in cloud technologies and experience working for a Managed Service Provider (MSP). This is a fantastic opportunity to join a fast-paced technical team where no two days are the same. You'll report to the Service Desk Manager, providing high-level escalation support and taking the lead on critical infrastructure and cloud projects.
What you'll be doing:
* Leading and delivering IT projects with minimal supervision.
* Providing 2nd/3rd line support on a fast-paced IT helpdesk.
* Designing and implementing cutting-edge virtualisation projects.
* Deploying and supporting Microsoft 365, Intune, and Azure infrastructure.
* Configuring and supporting SAN technologies.
* Supporting data protection and disaster recovery systems.
Skills & Experience We're Looking For
The ideal candidate is a hands-on, passionate IT professional who thrives in a team-oriented environment. You should be someone who naturally stays up-to-date with the latest technologies and industry trends.
Key skills include:
* Previous experience in an MSP environment.
* Accreditation in Microsoft 365 (e.g., MD-102, AZ-104) or similar.
* Significant experience with:
* Microsoft Server Operating Systems (support & deployment).
* Microsoft 365, Intune, Autopilot, and MDM solutions.
* Microsoft Azure infrastructure.
* VMware or Hyper-V.
* LAN technologies, including switches and VLANs.
* An excellent telephone manner and strong customer service focus.
This company takes professional development seriously and is committed to investing in technical skills training to help you grow your career while maintaining their numerous industry certifications.
Why this is a Great Opportunity
Beyond the technical work, you'll be joining a company that values passion, expertise, and trust. They're building a supportive environment where sharing knowledge and mentoring colleagues is second nature. If you're looking for a role where you can truly influence the direction of the business and share in its success, this is the place for you.
A full UK driving license and access to your own transport are essential for this role.
If you are a passionate and experienced IT Engineer with a background in cloud and MSP environments, we want to hear from you. Please send your CV, along with details of your current salary and benefits package, to our team
Salary description
£40000.00 - £45000.00 per year