Training is included to prepare you for this role
Learner Engagement Advisor role:
This is an exciting opportunity to join a fantastic organisation as a Learner Engagement Advisor, the main responsibilities of the Learner Engagement Advisor is to complete enrolment activity with pre-qualified learners wishing to embark on a pre-employment training course. Learner Engagement Advisors will complete all onboarding paperwork with prospective learners along with the online pre induction checks, offering high quality CIAG throughout and supporting learners with getting ready to start their learning journey with B2W group.
Main Duties include:
• Complete all enrolments scheduled by the learner recruitment team
• Manage diary effectively to meet weekly enrolment activity targets
• Give clear and accurate information relating to the jobs and courses.
• Manage candidate expectations
• Carry put effective pre induction session for all online learners ensuring they are ready
for first day in learning
• Attend open days and carry out F2F enrolment if needed – (subject to availability and
locations)
• To ensure the candidate onboarding process is followed to guarantee a high-quality
learner experience
• Actively track and report back on DNA’s to Team leader to support improvements in
the learner recruitment process
• Ensure all administrative tasks including enrolment and induction paperwork are
completed timely and accurately
• To deliver outstanding Information, Advice and Guidance to new and existing learners
• Support skills delivery team with learner day 1 experience and retention for new
learners to support retention KPIs
• Build and maintain strong working relationships with key departments
• Always adhere to GDPR regulations.
• Ensure all training and CPD opportunities are undertaken
• Attend all meetings and company updates
Learner Engagement Advisor role:
£24,000 per annum + bonus available
Salary description
£24865.00 - £24865.00 per year