Service: Community Centres - Halton Borough Council
Salary: £13.45 per hour
Contract: Fixed-term, 6 months
Halton Borough Council is looking to appoint a Clerical Officer to provide clerical and reception support within our Community Centres. This is a customer-facing role that plays a key part in supporting frontline services and ensuring the smooth day-to-day running of the service.
Main Purpose of the Role
To provide efficient clerical and reception support to the Community Centres and customers, ensuring a high standard of customer care at all times.
Key Duties and Responsibilities
Maintain manual and computerised filing systems to ensure information is accurate, up to date and easily retrievable
Respond to telephone enquiries and take messages for officers as appropriate
Order, receive and issue stationery, equipment and services, maintaining accurate records
Ensure parcel deliveries are receipted by the appropriate department
Undertake typing, word processing and data entry as required, including for frontline services
Assist with the arrangement and servicing of meetings
Receive cash and issue receipts for activities provided
Provide general clerical support including photocopying, room bookings and post distribution
Provide general information and advice about council services to customers, either face to face or by telephone
Greet visitors in a polite and courteous manner, ensuring they sign the visitors' book and are directed appropriately
Carry out any other duties commensurate with the grade of the post
What We're Looking For
Good communication and customer service skills
Strong organisational and administrative abilities
Confidence using basic IT systems and office equipment
A friendly, professional approach when dealing with the public and colleagues
This is an excellent opportunity to gain experience within a local authority and contribute to the delivery of valued community services.
Connect2Halton is a trading style of Halton & Kent Commercial Services LLP- A joint venture between Halton Borough Council & Commercial Services Kent Ltd. Connect2Halton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates
Salary description
£12.85 - £13.45 per hour