Location: Hybrid role with 2-3 days in a Sussex based office per week
Salary: £26,000
A specialist supplier of research material to the broader Life Science industry. This global organization works with customer and clinics globally to provide consultative solutions for the access and procurement of biological material. They have a worldwide reputation for quality of supply, customer service and innovation. You’ll be working with the go-to name in the industry and supporting in the development the development of drugs and therapeutic interventions.
JOB OVERVIEW
The successful individual will take a key role in the procurement of biospecimens to customer specifications. This will involve detailed consultative communication with customers to full understand their product specifications. This role will also required details desk research skills; an excellent telephone manner and strong written communication skills. Fluency in English is essential. You will also need excellent analytical skills and organization skills as you’ll be responsible for managing stock levels.
DUTIES AND RESPONSIBILITIES
* Direct communication (phone, email, video meetings) to build robust relations with customers and suppliers
* Close collaboration with internal teams to ensure the smooth fulfillment of orders
* Network with suppliers to secure biomaterial for customers where appropriate and negotiate for best prices
* Ensure compliance with QA and regulatory requirements
* Strong organization and time management – communicating clearly with customers over the status of orders; keeping them up-to-date with procurement, shipments and deliveries
QUALIFICATIONS AND EXPERIENCE
* Degree qualified in a life science related discipline
* Previous customer experience and procurement/purchasing/sales order management related experience preferred
* Fluent in English with strong communication skills (face to face, phone and written)
* Highly organized, proven ability to work under pressure to tight deadline
* IT literate and a quick learner with new software packages
* Target driven, customer aware
* Passionate about Life Sciences
* A positive work effort, committed to a role and to exceeding customers expectations
Salary description
£26000.00 - £26000.00 per year