Ascot & Milford
Monday - Friday | 7:00am - 5:00pm (45 hours per week)
We are currently recruiting for a Hire Controller to support operations across two busy plant hire depots in Ascot and Milford. This is a fast-paced and varied role, ideal for someone who enjoys balancing customer service with logistics and operational coordination.
The Role
As Hire Controller, you will be at the centre of depot operations, ensuring the smooth coordination of hire orders, transport, and customer communication.
Key responsibilities include
Managing customer enquiries in person, over the phone, and via email
Processing hire orders and sales for tools and plant equipment
Providing product advice and building strong customer relationships
Coordinating daily driver schedules to meet customer requirements efficiently
Supporting transport planning, including deliveries and collections
Assisting with deliveries during peak periods when required
Monitoring driver performance, timekeeping, and holiday schedules
Ensuring all vehicles are maintained, serviced, and MOT compliant
Maintaining accurate records and supporting KPI performance
Ensuring the depot is clean, organised, and operating safely
Supporting stock control and merchandising of sales goods
Participating in promotional activities and depot initiatives
About You
We are looking for a proactive and organised individual who thrives in a busy hire environment.
You will have
Previous experience in plant hire, tool hire, or a similar operational role
Strong communication and customer service skills
Good understanding of logistics and transport planning
The ability to prioritise workloads and work under pressure
A high level of attention to detail and accuracy
Strong IT skills and confidence using operational systems
A team-focused approach with the ability to use your own initiative
A commitment to health & safety and delivering excellent service
What's on Offer
Full-time, permanent position
Monday to Friday working hours (no weekends)
A varied and hands-on role across two depots
Should you require any support or assistance, please contact your local Gi Group office.
Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members.
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.
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Salary description
£31000.00 - £35000.00 per year